Vail is providing a 50% credit per day skied or snowboarded at Park City Mountain between Dec. 27 and Jan. 8 toward the purchase of another pass next year.
Park City’s day-of pass prices are more than $300 this season. Next year’s pass has to be of equal or greater value to the one guests bought this year.
“We deeply value the trust and loyalty of our guests, and while Park City Mountain was open during the patrol strike, it was not the experience we wanted to provide,” Park City Mountain Vice President and COO Deirdra Walsh said in a statement. “We have heard our guests' feedback and are providing credits to those who skied and snowboarded at Park City Mountain during that time. We are committed to rebuilding the trust and loyalty of our guests by delivering an exceptional experience at Park City Mountain this season and in the future.”
The resort says guests will receive an email with a promotional code in March to get the credit. In the meantime, it’s referred skiers and riders to its Frequently Asked Questions for information.
Skiers’ credits will vary based on the pass they purchased and the days they skied. Season pass per-day credits are calculated based on eight days, and Epic Day Pass per-day credits are calculated based on the number of days purchased.
The move comes on the heels of a class-action lawsuit filed in Utah’s U.S. District Court Jan. 9.
The plaintiffs allege Vail misled them about conditions at the resort. During the 13-day Park City ski patrol strike, terrain on the mountain was limited and guests complained of long lines, drawing the attention of national media.
The class action lawsuit is seeking an unspecified amount of damages in excess of $5 million.