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Lynn speaks with Bill Eddy, co-founder of the High Conflict Institute and author of CALMING UPSET PEOPLE WITH E.A.R.: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict. This is especially helpful when you are dealing with someone who is really upset – possibly they are angry with you or someone else or they are sad, feeling helpless, or frightened.
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This week on The Mountain Life : Qian Julie Wang who has written a memoir called Beautiful Country, local health and yoga practitioner Lauren Lockey of Sage Mountain Sanctuary and Bill Eddy, co-founder of the High Conflict Institute